Returns, Refunds, and Exchanges Policy

Use this page to understand how DryerRoute handles return, refund, and exchange requests.

• How requests are handled: Return and refund requests are reviewed by customer support after submission.
• When to contact support: Submit the request promptly after delivery or as soon as you identify the problem.
• Item condition: Unused or clearly documented problem orders may be reviewed for return or refund handling.
• Items that may be declined: Used, altered, incomplete, or damaged-by-use items may be declined after review.
• How to start: Use the Contact page and include your order number.
• Return instructions: DryerRoute provides return instructions through customer support after the request is reviewed.
• Return shipping: Return-shipping responsibility depends on the reason for the request and the result of support review.
• Cancellation rules: See the Order Cancellation Policy.
• Damaged or incorrect orders: Contact support promptly if an order arrives damaged, incomplete, or incorrect.